We offer Standard, Expedited, and Overnight shipping methods. All shipping delivery times depend on the shipping carriers' timing and availability. If you have a planned sale or launch and expect increased order volume, notify support@lvk.com.
Standard Shipping
Expedited Shipping
Overnight Shipping
Carriers
Important Notes
Standard Shipping
- Monday - Friday orders placed before noon Fulfillment Center time will be fulfilled the same day. (Holidays recognized.)
- The Standard Shipping method is the default setup on your account. If you want to change that, please follow the steps HERE.
- Standard Shipping will reach most people in 3-5 business days.
- Tracking numbers could take 24-48 hours to be live.
Expedited Shipping
- Monday - Friday orders placed before noon Fulfillment Center time will be fulfilled the same day. (Holidays recognized.)
- You must map Expedited Shipping in LVK. Please follow the steps HERE.
- Your customers will receive a tracking number by the end of the day.
- The shipment should arrive within 2 business days.
- Orders placed on Thursday will be delivered on Monday (With some exceptions allowing for Saturday delivery)
- Orders placed on Friday should arrive on Tuesday.
- Expedited Shipping is only available for orders with less than 50 picks. Please contact support@lvk.com for wholesale orders (Orders with 50 or more units)
Overnight Shipping
- Monday - Thursday orders placed before noon Fulfillment Center time will be fulfilled the same day. (Holidays recognized.)
- You must map Overnight Shipping in LVK. Please follow the steps HERE.
- Orders placed on Friday will be delivered on Monday (With some exceptions allowing for Saturday delivery)
Carriers
We use a mix of shipping carriers for shipping. Our Ship app prioritizes the cheapest/fastest carriers when shipping your orders.
Service level most common carriers:
- Standard: USPS, UPS, FedEx, DHL, GLS, VEHO, Better Trucks, AxleHire, ACI, Parcel Select.
- Expedited: FedEx, UPS, USPS, VEHO, AxleHire, Better Trucks.
- Overnight: FedEx, UPS, VEHO.
- In Canada, FedEx, Purolator, Canpar, and Canada Post, Uni Uni.
Important Notes
- During peak season, shipping times depend on each carrier.
- Marketplaces such as Amazon, eBay, Tik Tok Shop and Walmart won't accept local carriers. As a Marketplace user, you will be subject to a 5.9% surcharge on your shipping cost so LVK can map the correct carriers.
- International shipments can only be sent using standard methods.
- Overnight and Expedited shipping is only available for orders with less than 50 picks.
- Orders cannot exceed 30 lbs. (Please open a ticket for oversize shipments)
- LVK allows you to have control over the carriers and shipping methods with which your orders are shipped. LVK has negotiated rates with all the major carriers and some you may not have heard of. If you desire an order to be directly mapped to a specific carrier, the shipping rate may not match your standard rate card and may be charged a higher rate due to the carrier and method selected.
- PO Box Addresses can only be mapped to Shippo USPS - Priority, Shippo USPS - First Class if under 1lbs.
- You can track your carrier links using the PostHero function.