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LVK Glossary: Order & Product Pages
Here is a list of the most common terms and their definitions used on LVK's order and product pages. Orders Order Terms All: Will show all the orders imported from your store. On hold: Will show all the orders with either a billing, fraud, addre... read more
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Peak 2024-2025 Overview & Deadlines
This is a one-stop shop for what to expect from LVK during Peak Season 2024-2025, including: Peak Season SurchargesDeadlines for Peak SeasonPeak Season SLAsCustomer Support HoursWarehouse Operating Hours Peak Season Surcharges More details availab... read more
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How to File a Carrier Claim
Information we will need to file the claim: LVK can assist with filing a claim on your behalf only if our shipper information is required due to lost or damaged items. These claims will be subject to validation from our carrier team specialist. ... read more
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Load Balancing Cost (Zone Based Customers)
When load balancing products the cost is based on both dimensions and weight. Your LB cost will be subject to your agreement arrangement. On the LB page, you will see the discriminated cost by-product. The total cost is in the page footer. The pr... read more
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How to Reserve Inventory in LVK
Reserved inventory is the amount of inventory flagged "reserved" in LVK and adjusts the available quantity that is pushed to the store. It is often used in preparation for a flash sale or to withhold inventory for potential returns or exchanges. Th... read more
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Load Balancing Movements (Zone-Based Customers)
Load Balance Movements page You can access the status of the load balancing by clicking on the left sidebar menu on the load balancing option. It will display the list of all accepted movements (all the movements in all active balancing plans whos... read more