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Troubleshooting: Products Not Importing from Your Store to LVK

When you connect a store to LVK, product data syncs automatically. Allow 15 minutes for new products to appear on the LVK Products page. If they are still missing after 15 minutes, the cause is usually a missing field or a product status on your store.

Product Requirements for Importing into LVK

Every product on your store (Amazon, eBay, Shopify, WooCommerce, or another connected platform) must have all of the following before LVK can import it:

  • A product name
  • A unique SKU, not used by any other product
  • A UPC or barcode
  • An active status, not draft or pending
  • Visibility turned on in the store

CSV Product Upload for Stores Without an Integration

If you have no API or direct store integration, LVK can upload your products from a CSV file for you. Each CSV upload costs $15 USD or $15 CAD.

What to Do if Products Still Do Not Import

If every product meets the requirements above and products are still missing after 15 minutes, open a ticket with the LVK support team so they can review the connection.