LVK processes payments through Stripe. By using our service, you agree to the LVK Terms of Service and the Stripe Connected Account Agreement.
All service charges and fees are billed to the credit card on your Stripe account. End-user payments for products go directly to you as the merchant — LVK does not accept or process those payments.
To dispute a charge, contact our Account Billing team within 30 days of the invoice date.
What Happens if a Payment Fails?
If payment is not received within 7 days of an invoice, all services will be paused until payment clears.
Important
After 30 days of non-payment, LVK may automatically charge any payment method on file, stop shipping, or dispose of/donate your inventory.
You are responsible for any chargebacks, reversals, fees, or penalties incurred by LVK due to non-payment.
The LVK billing team will contact you about your account status. Learn more about the LVK collection process.