LVK processes payments through Stripe. By using the service, you agree to the LVK Terms of Service and the Stripe Connected Account Agreement.
LVK bills all service charges and fees to the credit card on your Stripe account. End-user payments for your products go directly to you as the merchant. LVK does not accept or process those payments.
To dispute a charge, contact the LVK Account Billing team within 30 days of the invoice date.
LVK Payment Failures
If LVK does not receive payment within 7 days of the invoice date, all services pause until the payment clears.
Important
After 30 days of non-payment, LVK may charge any payment method on file, stop shipping your orders, or dispose of or donate your inventory.
You are responsible for any chargebacks, reversals, fees, or penalties LVK incurs because of non-payment.
The LVK billing team contacts you about your account status. For details on what happens next, see the LVK collection process.