LVK provides fulfillment services to customers in the United States and Canada. Your account currency controls which currency symbol appears on your LVK records, and it is set to United States Dollar (USD) by default.
You can update the currency at the account level or through automation rules.
Important
LVK does not convert between currencies. The system only updates the currency symbol and uses the number sent by your store platform. Match your LVK currency setting to the currency used on your store platform so your financial records stay accurate.
Example: your store sells products in USD, but your LVK currency is set to CAD. LVK does not recalculate the USD amount into CAD. It displays the same number with a CAD symbol.
If you sell through stores in more than one country (for example, the US and New Zealand), LVK needs an automation rule to map each store to the correct currency.
Request a Currency Change
To update your account currency or set up a currency automation rule, open a support ticket or contact your Customer Success Manager (CSM).