- Keep the window open where you are unable to log in.
- Go to lvk.shipsfor.us on a different browser (ex Chrome, Firefox, Safari)
- If your common browser is not working, try using incognito mode.
- From the browser window you had originally opened that did not allow you to log in, go to https://lvk.shipsfor.us/account/forgot-password/
- Clear your local storage (Not sure how? See here).
- Clear your cookies (same settings as above, but instead of "Local Storage," select remove "Cookies")
- Refresh the page and then log in.
Note: If you are not listed as an active user, please get in touch with your manager so they can grant access to LVK
If you still cannot log in after following these steps, please open a ticket HERE.
We're here to help!