- Keep the window open where you are unable to log in.
- Go to lvk.shipsfor.us on a different browser (ex Chrome, Firefox, Safari)
- If your common browser is not working, try using incognito mode.
- From the browser window you had originally opened that did not allow you to log in, go to https://lvk.shipsfor.us/account/forgot-password/
- Clear your local storage (Not sure how? See here).
- Clear your cookies (same settings as above, but instead of "Local Storage," select remove "Cookies")
- Refresh the page and then log in.
NOTE:1. If you are not listed as an active user, please get in touch with your manager so they can grant access to LVK.
2. If you are on a mobile device, use the "log in with another provider" option.
If you still cannot log in after following these steps, please open a ticket HERE.
We're here to help!