At LVK, we strive to optimize our shipping process for quick order fulfillment while also promoting environmental sustainability. Therefore, our default setting does not include any extra paper printing to minimize paper consumption.
However, if you want your end customer to receive a packing slip or an invoice, let your Implementation Specialist know or open a ticket with us HERE so we can set up your account to include them while shipping.
How to Customize Packing Slip
How to Request Invoice Customization
How to Customize Packing Slip
- Log into LVK.
- In the lefthand menu, navigate to the Settings option.
- Customize the company information
- Upload a Logo (which will be placed on the upper right corner of the packing slip)
Steps to Make Your Packing Slip a Gift Invoice
If you use Shopify Gift Notes, the message will be imported to the gift note section on the order, and this note will be displayed on the invoice.
- You can click on the order and mark it as a gift invoice, so the cost will not be visible on the end-user packing slip.
- Make sure you mark this option before our warehouses process the order.
How to Request Invoice Customization
Yes, LVK can customize your invoices! We will analyze your request and get a quote and ETA for you.
- Please open a ticket containing your customization request with our Support team HERE.
- After receiving approval from the support team, kindly send us the invoice you require in PDF format.
- Please provide the size and paper type used at your pack stations/print stations so that we can customize appropriately. We will print the invoice in a 4x6 size.
- In order to generate an accurate invoice, please provide all the necessary images and text.