LVK doesn't print packing slips or invoices with shipments by default, which reduces paper waste. To include either document with your orders, contact your Implementation Specialist or submit a support ticket and support enables it on your account.
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How to Customize Your Packing Slip
- Log in to your LVK account.
- Go to Settings in the left-hand menu.
- Enter your company information as you want it to appear on the packing slip.
- Upload your logo. It appears in the upper-right corner of the packing slip.
- Save your changes.
How to Make a Packing Slip a Gift Invoice
A gift invoice hides item costs from the packing slip your customer receives. When you use Shopify Gift Notes, LVK imports the message into the gift note field on the order and prints it on the packing slip.
- Open the order in LVK.
- Select the gift invoice option.
- Save the order.
Important
Mark the order as a gift invoice before the warehouse starts processing it. Once picking begins, the packing slip is already generated and the change won't apply.
How to Request Invoice Customization
LVK can print customized invoices with your shipments. Submit your request and support provides a quote and estimated timeline before any work begins.
- Open a support ticket describing the customization you want.
- Once support approves the request, send your invoice template as a PDF.
- Include every image and text element you need on the invoice so LVK can reproduce it accurately.
- Provide the paper size and type used at your pack and print stations.
LVK prints invoices at 4 x 6 in. Confirm your template is designed for that size, or note the size you need in your ticket.