Happy Customers
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LVK Terms Of Services
Stay informed about our policies by visiting our TOS website regularly. US Terms of services: https://lvk.com/terms-of-service/ Canada Terms of Services: https://lvk.com/terms-of-service-fulfillment-canada/ We're always here to help. Please fe... read more
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How to File a Claim with LVK
This article outlines the steps you need to take, and the proof you will need to provide to make a claim for credit based on a LVK mistake. At LVK, we do our best to fulfill every order as accurately as possible. However, if there is a mistake, we ... read more
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Where Can I Find the Order Tracking Number?
Tracking numbers are assigned to packages when they are shipped. The tracking link in LVK will redirect to the shipping carrier's website so you can check the status. We work with a mix of carriers such as UPS, FedEx, DHL, USPS, etc If you have a... read more
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Packing Slip & Invoice Customization
At LVK, we strive to optimize our shipping process for quick order fulfillment while also promoting environmental sustainability. Therefore, our default setting does not include any extra paper printing to minimize paper consumption. However, if y... read more
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Creating and Managing Users
LVK allows you to have control in customizing and managing User's roles. Understanding how to handle user accounts is key. This article will assist in understanding User Management. User Types There are 2 types: Standard User and Admin User. Admi... read more
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What to do if Carrier Loses a Customer's Package
We try our best to have every package reach its final destination. LVK is NOT responsible for packages in a carrier's possession that are not delivered. For instances where a package is marked as delivered on the carrier tracking site, but your c... read more