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How to Request an Inventory Transfer

LVK supports two types of inventory transfers: moving inventory to a quarantine or non-sellable location within a warehouse, and physically transferring inventory between warehouses. This article covers how to request each type and the associated pricing.

Two Types of Inventory Transfer
How to Request an Inventory Transfer — Quarantine/Non-Sellable
How to Request an Inventory Transfer — Warehouse to Warehouse
Pricing for Inventory Transfer Requests

Two Types of Inventory Transfer

Quarantine / Non-Sellable

Use this type when specific units need to be moved to a quarantine or non-pickable location within the warehouse. Common reasons include:

  • A new shipment of the same SKU arrived in new packaging and the old stock needs to sell through first.
  • A vendor-reported issue requires isolating a subset of inventory pending third-party direction.
  • A product launching on a specific date needs to be held in a non-pickable location until then.
  • Any other reason to isolate specific SKUs.

Warehouse to Warehouse

Use this type when you need inventory physically moved from one LVK fulfillment center to another.

How to Request an Inventory Transfer — Quarantine/Non-Sellable

  1. Submit a support ticket and select Special Projects, B2B/Wholesale, and FBA Requests as the Issue Type. Issue Type dropdown showing Special Projects option
  2. In the description, add the SKU details and specify which units need to be moved and why. Description field with SKU details
  3. Click Submit. The Special Projects team will follow up to complete the request.

The more detail you provide, the better. Use the attachments field to upload any documents or SKU lists.

How to Request an Inventory Transfer — Warehouse to Warehouse

This requires both a Special Projects request and a Transfer Manual Order. Complete the steps below in order.

  1. Create a Transfer Manual Order. Transfer Manual Order creation screen
  2. Place the order on Hold so the Special Projects team can validate it.
  3. Create a Shipping Plan to the destination LVK warehouse so we can receive the inventory. Shipping Plan creation screen
  4. Submit a support ticket for the Special Projects team.

No shipping plan is needed if the inventory is being transferred to your own warehouse.

Include the Transfer Manual Order number and Shipping Plan details in your Special Projects ticket.

Pricing for Inventory Transfer Requests

Inventory transfers are billed as a Special Project. Labor is charged at $45/hr (US) / $63/hr (CA), with a minimum billing of 15 minutes.