Returns Management

LVK accepts hazmat returns at our fulfillment center locations, but we cannot provide support for hazmat return orders with LVK-generated labels. Hazmat orders require specific carrier labels and restrictions. If your customers can return hazmat i... read more

At LVK, we are unable to change the delivery address of packages once they have been shipped. Please let your customer know to disregard the package, which will prompt it to be returned to the sender. Once we receive the package at our fulfillment ... read more

NOTE: LVK does not accept consumable or perishable products for restock. There are a few different ways to we can manage your customer returns at LVK. This article will walk through the different options and the details relating to each, so yo... read more

Returns are an important aspect of the eCommerce journey for customers and your business. This article will walk you through the different steps and parameters available for setting up the Returns process with LVK. Ways Customers Can Return Their... read more

You must be pre-approved for returns before getting started – please email support@lvk.com for a quote.   The video uses a Shopify store as an example, but you can embed this widget in any eCommerce platform that’s supported by LVK. Once you’ve... read more

NOTE: Your account must be pre-approved for returns before getting started. Follow the Below Steps to Create a Return 1. Search on the order tab and find the order you need to create a return.  2. Click on More Actions and select Create Return. (... read more