LVK can schedule freight appointments to ensure your shipment is received on time. Review the guidelines below to avoid delays and fees.
LVK US & CA Freight Shipping
LVK US & CA Freight Quotes
Important Notes for Freight
Same Day Delivery
Unknown Freight
Fines
LVK US & CA Freight Shipping
Sending freight to one of our facilities? Contact us to schedule a dock time and date. 24 hours' notice is required.
US Freight Contact
- Email freight@lvk.com
- Call (646) 847-0347
CA Freight Contact
- Email inbound@lvk.ca
- Call (646) 847-0347
Required Information
- Your company name
- Your LVK Shipping Plan (SP) number
- Client name and DC delivering to
- Number of pallets (skids)
- Carrier name and PRO number
- Printed pallet tags for identification
LVK US & CA Freight Quotes
Need LVK to book freight for you? Contact us and we'll send a quote for your confirmation before booking. Approved bookings are billed via a Freight Invoice.
US Freight Contact
- Email freight@lvk.com
CA Freight Contact
- Email logistics@lvk.ca + cc inbound@lvk.ca
- Main line: 416-477-6940
- Toll-free: 1-877-261-1107
Required Information
- Your company name
- Your LVK Shipping Plan (SP) number and client name
- Number of pallets
- If not a Full Truckload (max 28 pallets / 42,000 lbs): weight and dimensions of each pallet
- Brief description of the commodity
If LVK Is Sending a Truck to Your Facility
- Pickup name and address
- Contact name and phone number
- Email address to receive the BOL
- Carrier restrictions and dock hours
- Whether a lift gate is needed
Preparing the Shipment for Freight Pick-Up
Once our team has sent the Bill of Lading, prepare the freight as follows:
- Print 2 copies of the BOL — one for you, one for the driver. The driver will add a PRO number to your copy; keep it for tracking.
- Place pallet tags (from your Shipping Plan) on the outside of each pallet.
Important Notes for Freight
- All freight shipments must be scheduled with the LVK Freight Team.
- Freight claims must be directed to the Special Projects team.
- Side-loaded shipments, unstable pallets, or loads that arrive in unsafe conditions incur a minimum fee of $150.
- Inbound pallet height limit: under 63" — no double-stacked skids.
- A freight appointment is required for shipments of 20+ cartons or 1+ pallet.
- Unscheduled deliveries incur a fee of up to $500 and may be turned away if no dock is available.
- Truckload shipments require a 2-hour unload window.
- Floor-loaded deliveries require 72 hours' advance notice and prior approval. Live unloads are generally not available. Provide the number of free days the carrier allows, as the container may need to be dropped at our facility.
Same Day Delivery
Same-day delivery is not guaranteed — it depends on availability and warehouse capacity. The flat fee is $150. All same-day requests must arrive before noon local time.
Same-day delivery is limited to shipments of 6 pallets or fewer.
Unknown Freight
Shipments that arrive unscheduled and without a Client Name and/or Shipping Plan number will not be accepted and will be returned to the carrier.
Fines
All LTL, FTL, and Container shipments must be scheduled in advance: 24 hours for LTL, 48 hours for FTL or Container. Unscheduled deliveries are subject to the following fines:
LTL Shipments
- 1st offense: Written/verbal warning
- 2nd offense: $100
- 3rd offense: $500
FTL & Container Shipments
- 1st offense: $200
- 2nd offense: $400
- 3rd offense: $500
For more details, see the LVK Receiving Guidelines.