Setting up LVK Location in Shopify

1. Log in to your Shopify store with an Admin user
2. In the left-hand menu, click Settings > Locations.
3. To create a new location, click the Add Location button on the top right. To edit an existing location, select the Location Name you wish to update. 
4. Copy and paste LVK for the Location Name. Be sure the location name matches exactly as shown here; if it does not, then the inventory will not sync.
   
   

   NOTE:  If you are shipping from more than one country, a location for each will need to be created. To create a second location, you will need to reach out to our Support Team HERE.
   

5. Enter the address of the LVK warehouse where you send most of your shipping plans; even if you plan to have orders fulfilled from multiple LVK locations, you only need to enter the primary address. HERE is the list of our LVK fulfillment center addresses.
6. Check the option "Fulfill online orders from this location."
7. Click Save.

NOTE: If you want to make LVK the default location, meaning all items for online orders will be fulfilled by LVK you will need to enable this setting as well. Here are some additional resources from Shopify 

• Change your default location
• Prevent other locations from fulfilling online orders.

How to Add a Location to Products in Shopify

For LVK to sync the physical inventory count from our warehouse to Shopify, you need to add LVK location to the SKUs that were sent to us. 

1. From the left menu, click Products > Inventory.
2. Select the SKUs added to the LVK Shipping Plan.
3. Click the Bulk edit button at the bottom of the page.
4. Click the Columns button in the upper right and select the LVK location.
5. Adjust the "Not Stocked" option to "Stock at this location," and leave the quantity as 0. You must do this for each row that says "Not Stocked." To change all products at once, hold down the SHIFT key and click the "not stocked" cell on each product, then click into a single cell and change the option.
6. Click Save.

Once the warehouse receives your product and it's all put away, LVK will sync inventory to your Shopify store. Every time the available quantity changes in LVK, it is automatically synced to your SKUs in Shopify; this includes when an order is placed, when a new shipping plan is received, or when an item is restocked from a return.

Troubleshooting and FAQs

I've followed the steps to add a location, but none of my products' inventory match what's in LVK.

If the location is set up and it's added to the products you've sent to us and inventory still needs to be synced then that could mean that the location name might be wrong. Ensure you've copied and pasted the location name exactly as shown in this guide. Double-check that there are no spaces before or after the name as well.

I've added a new product to Shopify and sent that product to your warehouse. It shows that you've received it but Shopify still shows 0 inventory.

If it's just this one SKU that is not syncing inventory, confirm that you've added the LVK location to the product. That step can be easily forgotten, especially when creating new SKUs in Shopify.

I'm using more than one LVK warehouse. Do I need to set up a location for each warehouse?

No. Creating the "LVK" location allows us to push inventory from all LVK warehouse locations.

Will LVK overwrite my inventory if I'm using LVK and another 3PL?

Nope, that's the beauty of Shopify Locations! LVK will only push inventory to our locations in Shopify. We will only touch inventory in a location that is ours.

Can you connect multiple Shopify stores to LVK?

You can connect multiple Shopify stores to LVK. As long as the SKU is the same in both stores, we will push the same inventory number to both stores.