LVK offers a native integration with TikTok Shop, so you can automatically sync orders, manage inventory, and generate shipping labels directly from LVK.
Before You Begin
Confirm your TikTok Shop is set to Seller Provided Shipping, and review the requirements below before you connect. If TikTok Shop is currently connected to Shopify, disconnect it there first.
Important
Merchants using LVK's native TikTok Shop integration must disconnect TikTok from Shopify before connecting to LVK. This step is not required if you are not using the native LVK and TikTok Shop integration.
Connecting TikTok Shop to LVK
- Log in to your account and go to Stores.
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Click Add Store and select TikTok to start the authentication process.
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Click Next to authorize your TikTok store in your region. Only the US region is available.
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Select the TikTok Shop you want to integrate. If you have more than one TikTok Shop, select the correct one. Set the duration option to unlimited.
- Enter your contact information, select the checkbox to agree to the Terms and Conditions, and click Confirm to Install.
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Click Authorize at the bottom of the screen to give LVK access to your TikTok Shop.
- Wait a few minutes while LVK establishes the connection. LVK redirects you automatically, and your new TikTok Shop connection appears in your Stores list.
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Once the connection is established, LVK starts downloading available products and orders. You can begin fulfilling orders immediately.
LVK downloads one week of pending orders. To import orders older than one week, contact support@lvk.com.
TikTok Shop Requirements and Limitations
- All TikTok products must have a Seller SKU. LVK uses this SKU to identify products across every sales channel, and cannot import your products or orders without it.
- Your TikTok Shop must be set to Seller Provided Shipping. This setting is applied at the account level, and any change applies only to orders placed after the switch.
- LVK does not support TikTok Carriers. TikTok-provided shipping labels are not an available option with the LVK integration.
- LVK does not support bundles or kits created in TikTok Shop. Orders containing a TikTok kit do not import into LVK. Build bundles and kits directly in LVK instead.
- LVK does not support split shipments from TikTok Shop.
- LVK does not support the Multi-Warehouse feature for TikTok Shop.
TikTok Seller Provided Shipping
With Seller Provided Shipping, you generate and manage shipping labels using the carrier accounts connected to LVK. TikTok sets SLA delivery windows that the selected carrier must meet. This is the only fulfillment type the LVK integration supports.
How to Check Your TikTok Fulfillment Type
- Log in to Seller Center on TikTok Shop.
- In the left-hand menu, click Orders > Shipping Settings.
- On the Select a Shipping Setting screen, open the Shipping and Delivery tab. Your current fulfillment type appears there.
Important
You can change your fulfillment type from this screen, but the change applies only to new orders. Do not switch without a plan for fulfilling the orders already in progress.
Seller Provided Shipping SLA Requirements
Across every shipping option, orders must be delivered on or before the required business day to stay within SLA. Orders must ship within 2 business days of payment.
| TikTok Shipping Option | End-to-End Delivery Requirement |
|---|---|
| Express | 4 business days |
| Standard (default) | 7 business days |
| Free Economy | 11 business days |
Carriers Accepted by TikTok Shop
TikTok accepts labels from a specific set of carriers, so generate your TikTok order labels with one of the carriers below. Once the order is fulfilled, LVK automatically sends shipment notifications and tracking back to TikTok.
| Carrier | Carrier |
|---|---|
| Amazon Logistics | Lone Star Overnight |
| AxleHire | OnTrac |
| Better Trucks | OSM Worldwide |
| Deliver-it | Spee-Dee Delivery |
| DHL eCommerce | TForce |
| FedEx | UPS |
| GLS US | USPS |
| Global Parcel Service (GPS) | Wizmo |
| LaserShip |